Privacy Policy
Farmhouse Pet Supply, a brand of North Lakes Consulting, LLC (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at farmhousepetsupply.com (the “Site”) and use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our email newsletter
- Fill out a contact form
- Create an account
- Make a purchase
- Participate in promotions, surveys, or contests
- Contact us with inquiries or feedback
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing address
- Payment information (credit card number, expiration date, security code)
- Any other information you choose to provide
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and your use of the Site, including:
- IP address
- Browser type and version
- Operating system
- Device type
- Referring website addresses
- Pages viewed and time spent on pages
- Links clicked
- Date and time of your visit
- Geographic location (city, state, country)
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us:
- Remember your preferences and settings
- Understand how you use our Site
- Improve our Site and services
- Deliver targeted advertising
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Send you order confirmations, shipping updates, and receipts
- Respond to your inquiries and provide customer support
- Send you marketing communications, including newsletters, promotional offers, and product updates (you may opt out at any time)
- Personalize your experience on our Site
- Improve our Site, products, and services
- Analyze Site usage and trends
- Detect, prevent, and address fraud, security issues, and technical problems
- Comply with legal obligations
- Enforce our terms and conditions
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following categories of service providers and partners:
Service Providers
We may share your information with third-party vendors who perform services on our behalf, including:
- Payment Processors: Stripe, PayPal, Square, and other payment processors to process transactions securely
- Shipping Carriers: UPS, USPS, FedEx, and other carriers to deliver your orders
- Email Marketing Platforms: Mailchimp, Klaviyo, and similar services to send you marketing communications
- Analytics Providers: Google Analytics and similar tools to analyze Site usage
- Hosting Providers: Web hosting services that store and serve our Site
- Security Services: Google reCAPTCHA to protect our Site from spam and abuse, subject to the Google Privacy Policy and Terms of Service
Advertising Partners
We may share information with advertising partners to deliver targeted advertisements, including:
- Google Ads
- Meta (Facebook/Instagram) Advertising
- Other social media and advertising platforms
These partners may use cookies and similar technologies to collect information about your online activities over time and across different websites.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- To comply with a subpoena, court order, or legal process
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing
- To protect the personal safety of users or the public
Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Your Privacy Choices
Email Communications
You may opt out of receiving marketing emails from us by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us at [email protected]
Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders or account.
SMS Communications
If you have opted in to receive SMS messages, you may opt out at any time by replying “STOP” to any message or by contacting us.
Cookies
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. You may also opt out of certain advertising cookies through:
- Google Ads Settings: https://adssettings.google.com
- Network Advertising Initiative: https://optout.networkadvertising.org
- Digital Advertising Alliance: https://optout.aboutads.info
Do Not Track
Some browsers include a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. Our Site does not currently respond to “Do Not Track” signals.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure storage of personal information
- Limited access to personal information by employees and contractors
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to:
- Provide you with products and services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your personal information, we will securely delete or anonymize it.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at [email protected].
Nevada Privacy Rights
Nevada residents may opt out of the sale of personal information. We do not currently sell personal information as defined under Nevada law. If you have questions, please contact us at [email protected].
International Users
Our Site is operated in the United States. If you are located outside the United States and choose to use our Site or provide information to us, please be aware that your information will be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.
Third-Party Links
Our Site may contain links to third-party websites, including Amazon, social media platforms, and other external sites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the “Last Updated” date at the top.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Farmhouse Pet Supply
A brand of North Lakes Consulting, LLC
Email: [email protected]
Mailing Address:
W12379 Buttercup Dr
Hancock, WI 54943
Where Pets Are Truly Family