Farmhouse Pet Supply is a premium pet supply company based in Wisconsin, specializing in high-capacity gear for large and giant breed dogs. The brand was founded to provide durable, thoughtfully designed solutions for breeds often overlooked by mainstream manufacturers.
Frequently Asked Questions
Technical answers from the family that engineers every product.
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Technical Answers
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We are headquartered in Hancock, Wisconsin. Orders are fulfilled through our warehouse network in Wisconsin and California to ensure rapid nationwide delivery.
We specialize exclusively in products for large and giant breeds weighing 50-200+ pounds. Every product undergoes rigorous testing to ensure it meets the performance requirements of powerful breeds like Great Danes and Mastiffs.
Our products are specifically engineered for large and giant breed dogs weighing 50-200+ pounds, including Great Danes, Mastiffs, Saint Bernards, German Shepherds, Dobermans, and similar breeds. A lot of medium and even smaller dog owners love our products because of the premium care in their design and the space provided.
Yes. Every product is field-tested by large and giant breeds to verify structural integrity, comfort, and longevity before entering production.
You can reach our support team via email at [email protected] or by phone at (715) 477-7046. Our team provides direct, professional assistance.
Yes. We offer a 30-day satisfaction guarantee on all products. If you are not satisfied with your purchase, contact us to initiate a return.
Yes. Our products are available on both farmhousepetsupply.com and Amazon. Purchasing directly from our website provides access to our full support team and exclusive offers.
Hero Pee Pads are extra-large 37x54 inch training pads engineered with a 6-layer high-absorbency system featuring a polymer-gel core. This construction is designed to handle the volume typical of giant breeds.
Hero Pee Pads measure 37x54 inches, providing approximately 2,000 square inches (13.8 square feet) of coverage - nearly four times the area of standard training pads.
Each pad locks in up to 8 cups of liquid, providing 24-hour protection for large and giant breeds.
The dual-grip design utilizes a non-slip backing combined with adhesive corner tabs to prevent sliding or bunching under the weight of active large breeds.
No. The moisture-lock core naturally minimizes odors. Pads are unscented to protect dogs with sensitive respiratory systems.
Yes. The 6-layer construction includes a reinforced waterproof backing that prevents leaks even when fully saturated.
Hero Pee Pads are available in a 50-count box.
Yes. The high-capacity polymer core and non-slip backing make these pads ideal for senior dogs with mobility issues or incontinence.
The 8-cup capacity allows for extended use. Frequency depends on the size and needs of the dog. The rapid-dry top layer ensures the surface remains dry between uses.
Our orthopedic bed features 45D high-density memory foam - 80% denser than the 25D foam found in standard pet beds. It is precision-sized at 51x33 inches to fit 54-inch crates or function as a standalone bed.
We use 45D high-density orthopedic memory foam, which is 80% denser than standard pet bedding foam. This ensures the bed supports giant breeds without bottoming out.
The bed supports dogs up to 150+ pounds, including Great Danes, Mastiffs, and Saint Bernards. The 51x33 inch size also works well for medium dogs or multi-dog households. We have gotten pictures of small dogs on our bed as well - very roomy and provides the same support.
Yes. Every bed includes a dedicated waterproof liner - not a spray coating - to protect the foam core from moisture and accidents.
Yes. The outer cover features a heavy-duty hidden zipper and is fully machine washable. Air drying is recommended to maintain fabric integrity.
The memory foam is CertiPUR-US certified, made without harmful chemicals. The cover and liner are Oeko-Tex certified, tested free from over 1,000 harmful substances.
No. The 45D orthopedic foam is selected for its rebound properties. The foam is guaranteed to retain at least 90% of its original loft for 10 years.
Yes. All materials including foams and fabric dyes meet rigorous safety standards and are free from harmful chemicals.
Our beds are currently available in grey. Additional colors will be offered as inventory expands. Rest assured, your dog won\'t notice the color—but they\'ll notice the support.
The Hero Wire Crate measures 54x37x45 inches (length x width x height), providing space for dogs weighing 100-200 pounds to stand, turn, and stretch comfortably.
The crate is designed for large and giant breeds weighing 100-200 pounds, including Great Danes, Mastiffs, and Saint Bernards. An included divider allows use with growing puppies.
Yes. The proprietary fold-and-lock design is 20 pounds lighter than standard drop-pin models, allowing single-person assembly in under 60 seconds without tools.
No. The crate arrives mostly assembled. The fold-and-lock system allows you to unfold and secure the unit without tools.
Yes. An adjustable divider panel is included, allowing you to section the crate for puppies and expand as they grow.
The crate features two doors - a front long-side door and a side short-end door - for flexible room placement. Each door has dual slide-bolt latches.
The crate is constructed from heavy-gauge reinforced wire with a professional-grade rust-resistant powder-coated finish.
Yes. Every crate includes a heavy-duty, leak-proof composite pan that slides out for easy cleaning.
Yes. The fold-and-lock design allows the crate to collapse into a flat profile for transport or storage without removing pins or hardware.
Yes. The orthopedic bed (51x33 inches) is precision-designed to fit the 54-inch crate (37x54 internal floor space) with wall-to-wall coverage.
Hero Pee Pads at 37x54 inches match the floor dimensions of 54-inch crates.
Yes. While engineered for large and giant breeds, medium dogs benefit from the extra space and coverage our products provide.
The crate should allow your dog to stand, turn, and lie down comfortably. Our 54-inch crate is designed for breeds weighing 100-200 pounds.
Standard shipping takes 3-7 business days depending on location. Expedited and overnight options are available at checkout.
Yes. Orders over $50 qualify for free standard shipping within the United States.
Yes. We ship to all 50 states including Alaska, Hawaii, and U.S. territories.
Yes. We ship to Canada, Mexico, the United Kingdom, and EU countries. International orders are processed as Delivered Duty Paid (DDP) with customs duties included at checkout.
Once your order ships, a tracking number from FedEx, UPS, or USPS will be emailed to you. Tracking is also available through your account portal.
We ship via FedEx, UPS, and USPS. The carrier used depends on your location and package specifications.
Yes. We ship to PO Boxes via USPS.
We offer a 30-day return policy. Items must be unopened in original packaging or in new, resalable condition. Contact [email protected] to initiate a return.
Contact our support team at [email protected] within 30 days of delivery. We will provide return instructions. Customers are responsible for return shipping unless the item arrived damaged.
Restocking fees may apply at our discretion, particularly for opened items or oversized products.
Document the packaging and contact our support team immediately at [email protected] with photos. We will ship a replacement at no additional cost.
Returns are inspected and processed within 5-7 business days of receipt. Refunds are credited to your original payment method.
The warranty covers defects in the memory foam core, including loss of shape or support under normal use. The foam is guaranteed to retain at least 90% of its original loft.
If you ordered the incorrect size, contact our support team to initiate a return and coordinate delivery of the correct size.
Unzip and remove the cover from the waterproof liner. Machine wash on gentle cycle with cold water. Air dry or tumble dry on low.
The liner can be wiped clean with a damp cloth. For deeper cleaning, hand wash and air dry. Do not machine wash to preserve waterproof integrity.
Remove the pan and wash with soap and water. Wipe the wire frame with a damp cloth. Use a pet-safe disinfectant for deeper cleaning.
Roll up the used pad, secure it, and dispose in regular trash. Do not flush.
Store in a cool, dry place in original packaging. Keep away from direct sunlight and moisture.
This is normal. Remove the bed from packaging and allow 24-48 hours in a well-ventilated area for the foam to fully expand.
Yes. Subscription options are available for recurring deliveries of Hero Pee Pads. Manage, pause, or cancel anytime through your account portal.
We accept all major credit cards including Visa, Mastercard, American Express, and Discover.
Yes. All transactions are processed through industry-standard SSL/TLS encryption. We do not store complete credit card details on our servers.
Orders are processed quickly. To make changes, contact us within 1 hour of placement at [email protected] or by calling 715-477-7046.
Popular items occasionally sell out. Sign up for email notifications on the product page to be alerted when items return to stock.
Yes. We provide specialized pricing for breeders, kennels, rescues, and veterinary offices. Contact [email protected] for a quote.
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